Knowledge Base

Frequently Asked Questions

Detailed information on our manual UPI verification flow, insured delivery protocols, corporate GST invoicing, and factory warranty coverages.

When you finalize checkout, our system displays our official corporate QR Code and Merchant VPA (devstudioretail@icici). Scan with Google Pay, PhonePe, Paytm, or BHIM, complete the transfer, and paste the 12-digit UTR/Bank Reference number along with your receipt screenshot. Our human audit team reviews the incoming credit on our banking ledger and updates your order status to Confirmed within 15–30 minutes.

High-value workstation hardware purchases typically incur 2% to 3% third-party gateway surcharge percentages. Direct verified UPI eliminates middleman processing fees entirely, allowing us to pass maximum price savings and free insured courier transit directly to developer customers.

Yes. 100% of shipments over ₹49,999 are covered under our Comprehensive Transit Insurance policy. Hand-off requires a customer-authenticated OTP verification upon delivery.

Without exception. We only supply sealed, authorized, brand-new serialized units. Each device includes full 1-Year Direct Manufacturer Warranty redeemable across all authorized service centers in India.

Yes. During Step 2 of checkout, enter your Registered Company Name and 15-digit GSTIN. Your digitally signed GST-compliant Tax Invoice will be generated automatically upon payment approval and sent to your email.

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